Pixelex Consultants LLP ("we", "us", or "our") is committed to protecting the privacy of all individuals who visit and use our website at www.pixelexllp.com ("the Website"). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
Please read this policy carefully. By using our Website, you agree to the collection and use of information as described here.
1. Information We Collect
Information you provide directly:
- Name, email address, and phone number submitted through our Contact Form
- Queries or messages submitted through the contact form or WhatsApp
- Any documents or information you choose to share with us during an enquiry or engagement
Information collected automatically:
- IP address, browser type, operating system, and pages visited — collected via Vercel Analytics and similar tools
- Cookies and similar tracking technologies (see Section 5 below)
We do not collect sensitive personal information (such as financial account numbers, health data, or government ID numbers) through this website. Such information may be collected during a formal engagement, governed by a separate client engagement agreement.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiry or consultation request
- Provide the professional services you engage us for
- Send you relevant information about our services (only if you have opted in)
- Improve the performance and content of our Website
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
Where applicable under data protection laws, we process your personal information on the following grounds:
- Consent: When you submit a contact form, you consent to us processing your information to respond to your enquiry.
- Legitimate Interests: Website analytics to improve user experience.
- Legal Obligation: Retention of records required by applicable law.
4. Data Sharing
We do not share your personal information with third parties except:
- Service providers who assist in operating our website (such as our hosting provider, Vercel) — bound by confidentiality and data processing obligations.
- Legal requirements — where required by law, court order, or regulatory authority.
- Professional referrals — with your explicit consent, where we refer you to another professional.
5. Cookies
Our Website may use cookies — small text files stored on your browser — to improve your browsing experience. These include:
- Essential cookies: Required for the website to function.
- Analytics cookies: Used to understand how visitors use the Website (anonymised).
You can control cookie settings through your browser. Disabling cookies may affect certain Website features.
6. Data Retention
We retain personal information submitted through this Website only for as long as necessary to respond to your enquiry or as required by applicable law. Client engagement records are retained for the period required under the ICAI Code of Ethics and applicable statutes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us at: info@pixelexllp.com
8. Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Last Updated" date.
10. Contact Us
For any privacy-related queries: Pixelex Consultants LLP, D26, LGF, Lajpat Nagar, New Delhi. Email: info@pixelexllp.com. Phone: +91 9555505571.